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TPG Hotels & Resorts
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Spa Receptionist
$30k-39k (estimate)
Full Time | Investment Management 5 Months Ago
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TPG Hotels & Resorts is Hiring a Spa Receptionist Near Meredith, NH

Become Part of the TPG Hotels, Resorts & Marina Team……

TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Spa Receptionist - Mill Falls at the Lake

Position Description

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

The Spa Receptionist uses excellent communication skill to ensure that each guest leaves delighted. Resolves problems and matches clients with the perfect treatment, provider, and product for their needs.

Understands treatments and the reservation software to ensure the facility is in top-notch condition for each client. Supports providers while maintaining boundaries. Provides information on specific and trending concerns to the Spa Director or Supervisor. Handles urgent situations with calm and grace.

Complies with all guest service basics, such as uniforms, name tags, and proper guest greetings. Knowledgeable about hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand, and guest information is consistent with privacy policies, practices, and regulations. Strive to exceed guest expectations with quality and timely service in a pleasant and friendly manner

  • Ensures providers and clients start on time and calls in providers according to guidelines.
  • Schedules clients warmly and effectively and communicates through all channels promptly and professionally.
  • Facilitates top-notch treatments by maintaining supplies in good working order and assisting providers as needed.
  • Makes frequent walk-throughs of the spa and addresses all concerns immediately.
  • Maintains a high level of expertise about all treatments, products, software and provider specialties
  • Handles financial transactions accurately and promptly. Opens and/or closes the spa and balances the cash drawer.
  • Checks clients in and out promptly, rebooking sessions and recommending home-care products to enhance their experience
  • Responsible for common areas, checks rooms and assists providers in completing turns.

Sills and Requirements

Education and Experience:High school education or equivalent experience. Guest service, basic accounting, and familiarity with hospitality industry practices are preferred.

Skills and Abilities:

The Spa Front Desk Associate holds a pivotal position in setting the tone for the spa, scheduling sessions quickly and effectively and ensuring that the facility is spotless and in top-notch condition for each client. Books and re-books clients, maintains common areas, assists providers as needed. Opens and/or closes the spa.

Maintains grace under pressure to provide a sense of calm and competency while responding quickly and directly to emerging issues. Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.

Working Conditions & Physical Effort:

Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests, and operates office equipment such as a telephone, calculator, computer, copier, and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

Benefits:

Full benefits package included for full-time employees!

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Identity Theft Protection
  • Flexible Spending Accounts
  • 401(k) Retirement Plan
  • Paid Time Off, Vacation and Holidays
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio
  • and MUCH MORE

EEO/VET/DISABLED

Compensation: $17.00

Job Summary

JOB TYPE

Full Time

INDUSTRY

Investment Management

SALARY

$30k-39k (estimate)

POST DATE

12/07/2023

EXPIRATION DATE

06/22/2024

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The job skills required for Spa Receptionist include Scheduling, Guest Service, Communication Skills, Life Insurance, Listening, Reservation Software, etc. Having related job skills and expertise will give you an advantage when applying to be a Spa Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Spa Receptionist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Spa Receptionist positions, which can be used as a reference in future career path planning. As a Spa Receptionist, it can be promoted into senior positions as an Electrologist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Spa Receptionist. You can explore the career advancement for a Spa Receptionist below and select your interested title to get hiring information.

If you are interested in becoming a Spa Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Spa Receptionist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Spa Receptionist job description and responsibilities

A spa receptionist performs administrative, clerical, and customer service duties at a spa.

04/30/2022: La Crosse, WI

Spa Receptionists receive and attend to the needs of customers to a Spa.

04/20/2022: Worcester, MA

There will be times when a spa receptionist has to meet a special request from a client.

04/05/2022: Houston, TX

Spa receptionists educate customers on product knowledge and at-home use.

04/03/2022: Pittsfield, MA

These days spa coordinators juggle the demands of service providers – hair stylists, massage therapists, nail technicians and estheticians – with the needs of clients.

03/19/2022: Columbus, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Spa Receptionist jobs

Don’t abandon a client standing at the front desk.

04/03/2022: Newport News, VA

Positive body language at the front desk.

04/24/2022: Minneapolis, MN

Phone etiquette for hair & beauty receptionists.

03/15/2022: Elkhart, IN

Use Social Media Platforms to Their Full Potential.

06/08/2022: Duluth, MN

Booking and dropping patient arrangements.

04/10/2022: El Paso, TX

Step 3: View the best colleges and universities for Spa Receptionist.

Butler University
Carroll College
Cooper Union
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Princeton University
Providence College